SHOP EBC BRAKES protects our users’ information by taking every precaution. When users submit sensitive information on our website, your information is protected both online and off-line. (When our order form asks users to enter sensitive information such as Name, Address, Credit Card Information, and Phone number, that information is encrypted and protected with the best encryption software in the industry, SSL). While on a secure page, the lock icon on the bottom of Web browsers such as Internet Explorer or Google Chrome becomes locked, when you are just ‘surfing’. When you submit an order, the sensitive information is sent to our secure server that is retrieved only by authorized administrators with a secure connection. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (i.e. for billing purposes / service representatives) are granted access to personal information. Our employees must use password-protected screen-savers when they leave their desk. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are revised our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information stay protected.