This site is owned and operated by SHOP EBC BRAKES, INC. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SHOP EBC BRAKES, Copyright © 2022 ALL RIGHTS RESERVED. All images, audio, and video clips are the sole property of SHOP EBC BRAKES or their respective content provider. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission by SHOP EBC BRAKES. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in civil or criminal penalties.
All prices listed in our website, advertisement and/or catalog do not include shipping & processing charges. All prices are mail order prices; extra fees may apply for pick up or will call. All prices and descriptions are subject to change without notice. Orders shipped to Florida residents must include 7% state sales tax.
Promotions will only apply to orders that equal or exceed the current promotion that is running at the time of purchase. (SOME RESTRICTIONS MAY APPLY) For example, if some parts are ordered but some end up not being available with the manufacturer with no ETA, you will not be eligible for the current promotion if the invoice amount doesn’t exceed the promotional guidelines.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information such as application part numbers received from the supplier or manufacturer, SHOP EBC BRAKES has the right to refuse or cancel any order placed for product listed at the incorrect price or be held liable. SHOP EBC BRAKES shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, SHOP EBC BRAKES shall immediately issue a credit to your credit card account in the amount of the charge. WARNING ALL parts sold by SHOP EBC BRAKES, except for street legal/DOT approved parts, are racing parts for off road use only. Federal and many State laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting the vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. SHOP EBC BRAKES shall not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor due to improper installation of part number application error. SHOP EBC BRAKES shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. SHOP EBC BRAKES will not cover any loss in profit or labor due to errors in shipping, mispackaging,application error and/or extended delays for backorder items. SHOP EBC BRAKES shall not be held accountable for any misconception or disappointment associated with any product.
SHOP EBC BRAKES will determine special order items. All special ordered items must be prepaid before processing your order. Special ordered items cannot be cancelled or returned. SPECIAL ORDERS CAN TAKE BETWEEN 7-14 BUSINESS DAYS TO SHIP.
Any order which is canceled with SHOP EBC BRAKES within 24hrs from placement of order will be subject to a cancellation fee of 10% (ten percent), unless it has already been shipped. Any order which is canceled with SHOP EBC BRAKES after 24hrs from placement of order to the time of shipment will be subject to a cancellation fee of 25% (twenty five percent). Any orders that have been already shipped have to be returned at the customer's expense and a 25% restocking fee will be applied to the return. SPECIAL ORDERS CANNOT BE CANCELED OR RETURNED.
SHOP EBC BRAKES accepts all major credit cards, Paypal, Western Union, checks, money orders, and certified checks payable to SHOP EBC BRAKES. Bank transfers also accepted; $25.00 transfer service fee will apply. All checks will be subject to a minimum of (14) fourteen-business day waiting period to clear with our bank. Orders will not be processed or shipped until this waiting period is over. To eliminate this delay, please send a money order, cashier’s check, and certified check or prepay by credit card. NSF Checks will be subject to a $25 return check fee to your account. Credit card fraud will not be tolerated. All orders paid by credit card must be shipped to the cardholder’s billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of the credit cardholder’s bank. Please DO NOT send cash, as we are not responsible for any loss that may occur with the US Postal Service.
All orders are shipped by UPS.Shipping destination will determine how many days the order will be in transit.Flat Rate option shipping is only available for the contiguous states. If you are outside of the contiguous states, please do not select the Flat Rate option, Select UPS Ground. Shop EBC Brakes has the right to deny and cancel orders.Orders are shipped out directly from EBC Brakes US warehouse in Las Vegas, NV.
Out of stock items will be placed on backorder. Backordered items will have an estimated shipping date on invoice. SHOP EBC BRAKES does not guarantee time of delivery for out of stock items. Any estimated shipment dates given to customer are approximate. We are only able to ship within the Continental United States, shipping changes will apply.
As soon as the goods are delivered to Buyer, he shall inspect them. Notice in writing must be given within five (5) days after receipt of goods of any defect or omissions. Failure to give notice within five (5) days after receipt shall constitute an irrevocable acceptance of the goods.
Claims for defective goods, shortages, delays, or failures in delivery or shipment, or for any other cause, shall be deemed waived and released by the Buyer, unless made in writing within five (5) days after the arrival of the goods.
All items returned are subject to a 25% (twenty-five percent) restocking fee. All returns or exchanges are accepted within 30 days after date of invoice. It is the customer’s responsibility to contact SHOP EBC BRAKES within this time period to be eligible for a return. A (RMA#) Return Merchandise Authorization Number must be issued before returning a product. You may contact us by way of telephone at 1-855-322-2725. A (RMA#) must be clearly marked on return packages, otherwise package will be refused. All returns must be unused, in the same condition as sold to buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts will be subject to a restocking fee. The returned item(s) must be accompanied with a copy of the original invoice. No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified.
If SHOP EBC BRAKES does not accept a returned item as being defective and/or returnable for any reason, the buyer must accept any incurred cost. It is the responsibility of the customer to verify the correct part before ordering and installing a particular part. It is buyer’s responsibility to ship back products to SHOP EBC BRAKES as a result of providing incorrect information or purchasing incorrect products. Customer will be responsible for return shipping charges and SHOP EBC BRAKES will not reimburse any incurred fees/charges.
A refund, exchange or return will not be made until all items are returned to SHOP EBC BRAKES. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only. All other non-credit card orders will be refunded by either company checks or store credit. Refused shipments sent back to SHOP EBC BRAKES do not constitute a refund or credit. SHOP EBC BRAKES reserves the right to charge the customer shipping & handling costs for the refused shipment and a 25% restocking fee.
All products sold by SHOP EBC BRAKES are only subject to the manufacturer’s warranty. Manufacturer warranty will not be honored if the customer’s mishandling, abuse or faulty installation causes the defect.
SHOP EBC BRAKES is the sole owner of the information collected on this website. When shopping on our website, we collect personal information from you such as your name, address, phone number, email and/or credit card information. This information is only used for billing purposes, for filling customer’s orders, informing customers of order status and promotional information. We will not sell, share, or rent this information to others from what is disclosed in this statement. SHOP EBC BRAKES collects information at several different points on our website from our users.
We use IP addresses to administer the site, track user’s movement within the site, analyze trends, and gather broad demographic information for aggregate use. Personally identifiable information is not linked to IP addresses.
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any person individually. We use outside shipping companies to ship orders, and a credit card processing company to charge users for goods and services. These companies do not retain share, store or use personally identifiable information. These parties are not allowed to use personally identifiable information other than for the purpose of providing these services.
SHOP EBC BRAKES protects our users’ information by taking every precaution. When users submit sensitive information on our website, your information is protected both online and off-line. (When our order form asks users to enter sensitive information such as Name, Address, Credit Card Information, and Phone number, that information is encrypted and protected with the best encryption software in the industry, SSL). While on a secure page, the lock icon on the bottom of Web browsers such as Internet Explorer or Google Chrome becomes locked, when you are just ‘surfing’. When you submit an order, the sensitive information is sent to our secure server that is retrieved only by authorized administrators with a secure connection. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (i.e. for billing purposes / service representatives) are granted access to personal information. Our employees must use password-protected screen-savers when they leave their desk. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are revised our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information stay protected.
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